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# CRO (Conversion Rate Optimization) Workflow
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Analyze content and optimize for conversion based on user-reported issues.
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## Conversion Optimization Framework
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25 principles for high-converting copy:
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### Headlines & Value Prop
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1. **4-U Headline Formula**: Useful, Unique, Urgent, Ultra-specific (80% won't read past headline)
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2. **Above-Fold Value**: Customer problem focus, no company story, zero scroll required
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3. **Benefit-First Language**: Features tell, benefits sell, transformations compel
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### CTAs & Forms
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4. **First-Person CTAs**: "Get MY Guide" vs "Get YOUR Guide" (90% more clicks)
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5. **5-Field Max Forms**: Every field kills conversions, progressive profiling for rest
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6. **Micro-Commitment Ladder**: Small yes → big yes, start email only
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### Psychology & Trust
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7. **Message Match**: Ad copy = landing headline, broken promises = bounce
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8. **Social Proof Near CTAs**: Testimonials with faces/names/results at decision points
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9. **Cognitive Bias Stack**: Loss aversion (fear), social proof (FOMO), anchoring (pricing)
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10. **PAS Framework**: Problem → Agitate → Solve, emotion before logic
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### Pricing & Urgency
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11. **Genuine Urgency Only**: Real deadlines, actual limits—fake timers destroy trust
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12. **Price Anchoring**: Show expensive option first, real price feels like relief
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13. **Trust Signal Clustering**: Security badges, guarantees, policies visible together
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### Layout & UX
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14. **Visual Hierarchy F-Pattern**: Eyes scan F-shape, put conversions in path
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15. **Lead Magnet Hierarchy**: Templates > Checklists > Guides (instant > delayed)
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16. **Objection Preemption**: Address top 3 concerns before they think them, FAQ near CTA
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17. **Mobile Thumb Zone**: CTAs where thumbs naturally rest
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18. **White Space = Focus**: Empty space makes CTAs impossible to miss
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### Testing & Optimization
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19. **One-Variable Testing**: Change one thing, measure impact, compound wins
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20. **Post-Conversion Momentum**: Thank you page sells next step while excitement peaks
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21. **Cart Recovery Sequence**: Email 1hr, retarget 4hr, incentive 24hr
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### Copy Quality
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22. **Grade 6 Reading Level**: Smart people prefer simple, 11-word sentences, short paragraphs
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23. **TOFU/MOFU/BOFU Logic**: Awareness ≠ decision content, match intent
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24. **Specificity > Vague Claims**: Numbers, timeframes, concrete outcomes
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25. **Weekly Optimization Ritual**: Review Monday, test Tuesday, iterate/scale
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## Workflow Steps
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1. **Screenshots provided** → Use `ck:ai-multimodal` skill to analyze conversion issues
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2. **Videos provided** → Use `ck:ai-multimodal` video-analysis for bottleneck identification
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3. **URL provided** → Use `web_fetch` tool to fetch and analyze current issues
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4. **Scout codebase** → `/ck:scout ext` (preferred) or `/ck:scout` to find relevant files
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5. **Implement** → Use `fullstack-developer` agent to write enhanced copy into code files
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## CRO Plan Creation Workflow
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Use when creating a structured CRO optimization plan (e.g., via `/ck:plan --hard` with CRO-specific requirements).
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### Steps
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1. **Analyze** → Gather issues from screenshots/videos/URLs using steps above
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2. **Activate** `ck:plan` skill for plan structure
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3. **Create plan directory** using naming pattern from `## Naming` section (hook-injected)
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4. **Write `plan.md`** with required YAML frontmatter:
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```yaml
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---
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title: "{Brief title}"
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description: "{One sentence for card preview}"
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status: pending
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priority: P2
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effort: {sum of phases, e.g., 4h}
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branch: {current git branch}
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tags: [cro, conversion]
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created: {YYYY-MM-DD}
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---
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```
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5. Keep `plan.md` generic, under 80 lines, list each phase with status/progress and links
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6. **Create phase files** (`phase-XX-phase-name.md`) with sections: Context links, Overview (date/priority/statuses), Key Insights, Requirements, Architecture, Related code files, Implementation Steps, Todo list, Success Criteria, Risk Assessment, Security Considerations, Next steps
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7. Keep research markdown reports ≤150 lines with citations
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8. **Wait** for user approval before implementing
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Sacrifice grammar for concision. List unresolved questions at end of reports.
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