fix

lib/core/utils/extensions.dart

@@ -109,6 +109,15 @@ extension StringExtensions on String {
     if (cleaned.length < 10) return this;
     return '${cleaned.substring(0, 4)} ${cleaned.substring(4, 7)} ***';
   }
+
+  /// Remove leading "#" from string (e.g., "#SO-001" -> "SO-001")
+  /// Useful for backend IDs that start with "#"
+  String get withoutHash {
+    if (startsWith('#')) {
+      return substring(1);
+    }
+    return this;
+  }
 }
 
 // ============================================================================